XEO║REACH

Policies & Terms of Service

Introduction

Welcome to XEO Reach. These Terms of Service and Policies govern your use of our website, automation services, and outreach technology. By accessing or using our platform, you agree to comply with these terms.

XEO Reach provides AI-powered automation and outreach solutions to businesses across various industries. Our services are designed to enhance operational efficiency through technology-driven engagement.

Please review the following policies carefully. If you have any questions, you can contact us at

team@xeoreach.com

Service Description

XEO Reach provides AI-powered automation and outreach solutions designed to enhance business engagement and operational efficiency. Our platform enables businesses to streamline communication, manage workflows, and optimize outreach efforts through advanced technology.

XEO Reach operates as a service provider, offering backend automation solutions that integrate with various business workflows. We do not directly engage in client-facing sales, financial advising, or third-party service management. Instead, we empower businesses with tools to scale their outreach and engagement processes.

By using our platform, you acknowledge that XEO Reach functions as a technology provider and does not guarantee specific business outcomes, client conversions, or financial results.

User Responsibilities

By using XEO Reach, you agree to the following:

Acceptable Use

You may only use XEO Reach’s services for lawful purposes and in compliance with all applicable regulations.

You must not use our platform to send spam, unauthorized marketing messages, or engage in fraudulent activities.

You are responsible for ensuring that your use of XEO Reach complies with all applicable privacy laws and industry regulations.

Account Security

You are responsible for maintaining the confidentiality of your account credentials.

Any activity that occurs under your account is your responsibility. If you suspect unauthorized access, you must notify us immediately.

Third-Party Integrations

XEO Reach may integrate with third-party services. We are not responsible for the actions, policies, or performance of these external platforms.

You acknowledge that any third-party integrations you choose to use are subject to their own terms and policies.

No Guarantees or Promises

XEO Reach provides automation and outreach technology; however, we do not guarantee specific business outcomes, sales, or financial results.

Your success using our platform depends on various factors outside of our control, including market conditions, audience engagement, and external business decisions.

Prohibited Activities

You may not: Use XEO Reach to send deceptive, misleading, or harmful communications.

You may not: Attempt to reverse-engineer, hack, or disrupt our platform’s functionality.

You may not: Use our services for illegal, unethical, or malicious purposes.

Failure to comply with these responsibilities may result in suspension or termination of your access to XEO Reach’s services.

Limitations of Liability

No Warranty or Guarantee

XEO Reach provides its services on an "as-is" and "as-available" basis. We make no guarantees regarding the effectiveness, reliability, or availability of our services.

No Liability for Indirect Damages

To the fullest extent permitted by law, XEO Reach and its affiliates, partners, and service providers shall not be held liable for any indirect, incidental, consequential, or punitive damages, including but not limited to lost revenue, lost business opportunities, or reputational harm resulting from the use or inability to use our services.

Service Interruptions & Technical Issues

While we strive for uptime and reliability, we do not guarantee uninterrupted or error-free operation of our platform. We are not responsible for losses due to system downtime, third-party integrations, or unforeseen technical issues.

Indemnification

You agree to indemnify and hold harmless XEO Reach, its employees, affiliates, and partners from any claims, damages, or legal disputes arising from your use of the platform, including but not limited to violations of applicable laws, misuse of services, or third-party claims.

Third-Party Services

XEO Reach may integrate with third-party tools and platforms. We are not responsible for the functionality, availability, or compliance of any third-party services, and your use of such integrations is at your own risk.

Jurisdiction & Governing Law

These terms are governed by the laws of Las Vegas, Nevada. Any disputes arising from these terms shall be resolved in the courts of Las Vegas, Nevada.

Refund & Cancellation Policy

1. General Policy

Due to the nature of our digital services, all sales are final. We do not offer refunds for services that have been delivered, accessed, or utilized.

2. Subscription Cancellations

If you are on a subscription-based service:

You may cancel your subscription at any time by contacting team@xeoreach.com. Cancellations take effect at the end of the current billing cycle. No prorated refunds are provided for unused time. Once a subscription is canceled, you will retain access to the service until the end of your billing period.

3. Exceptions & Special Cases

In rare cases where technical issues prevent service delivery, we may offer a resolution at our sole discretion. If you believe you qualify for an exception, please contact team@xeoreach.com within 7 days of purchase.

4. Changes to This Policy

XEO Reach reserves the right to modify this Refund & Cancellation Policy at any time. Any changes will be posted on this page, and continued use of our services constitutes acceptance of the updated terms.

Privacy Policy

1. Introduction

XEO Reach ("we," "us," or "our") values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.

By using our platform, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue use of our services.

2. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number (if provided voluntarily).Technical Data: IP address, browser type, device information, and usage statistics collected through cookies and analytics tools.

Transactional Data: Payment details processed securely through third-party payment providers (e.g., Stripe). We do not store full credit card details.

3. How We Use Your Information

We use the information we collect to:

Provide and improve our services.

Process transactions securely.

Communicate with you regarding account updates, service changes, or support inquiries.

Analyze usage trends and enhance platform performance.

Comply with legal and regulatory requirements.

4. Sharing of Information

We do not sell or rent your personal data. However, we may share information with:

Service Providers: Third-party platforms (e.g., Stripe, analytics tools) to facilitate payments and optimize performance.

Legal Compliance: If required by law, regulation, or legal proceedings.

5. Data Security

We implement industry-standard security measures to protect your data. However, no online platform is 100% secure. You are responsible for safeguarding your login credentials and notifying us of any unauthorized access.

6. Cookies & Tracking Technologies

Our website may use cookies to enhance user experience and analyze site traffic. You can disable cookies in your browser settings, but this may affect site functionality.

7. Your Rights & Choices

Depending on your location, you may have rights to:

Request access to your personal data.

Correct or delete your information.

.Opt-out of marketing communications.

To exercise your rights, contact us at

team@xeoreach.com

.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and continued use of our services constitutes acceptance of the revised terms.

9. Contact Information

For questions about this Privacy Policy, contact us at:

Email: team@xeoreach.com

Phone: 818-877-8518